Frequently Asked queries

What if I typed, he wrong date and time?

Most airlines permit us to create an amendment on the Dates and time of a reservation. For any changes to the reservation, kindly contact our help desk on the 0203-890-5500 number and therefore the representatives can check on the airline penalties and rules for your specific price ticket.

What if I designated wrong airport?

Most airlines permit us to make a change on the Departure and arrival airports of a reservation. For any changes to the reservation, kindly contact our help desk on 0203-890-5500 number and therefore the representatives can check on the airline penalties and rules for your specific price ticket.

What if I typed the incorrect names?

Names on a Reservation will ne'er be modified or altered for any reason. you'll be able to contact our help desk on the fee number and our representatives can refer to the airlines if any amendments are often done.

How do I contact a travel consultant?

You can invoke our 0203-890-5500 number for help on your air reservation. Our client Service Team is accessible 24x7, 365 Days. you will additionally email your questions/ comments/ issues to sales@travel99.co.uk

How to add extra passengers to an existing reservation?

If you wish to feature extra passengers to an existing reservation, you'll be able to decision our 0203-890-5500 number for help. Our client Service Team is accessible 24x7, 365 Days

Can a child travel alone on your website?
Or am I able to book a reservation for an Unaccompanied Minor on your website?

A child below the age of 18 traveling alone is taken into account an Unaccompanied Minor. each airline has established its own rules and rules concerning the reservations of unaccompanied minors. For reservations of Unaccompanied minors, please reach us on 0203-890-5500 number.

What are the principles for traveling with an infant or infant beneath the age of 2?

For Domestic Travel: an infant is taken into account a child from 0-24 months. you will travel with an infant in your lap at no extra charge. For additional comfort and security in flight, most airlines counsel you get a seat for the infant. Infants occupying a seat are subject to the total adult fare. you will be needed to produce proof of age (such as a certification or passport) at the airport for any children.

Please visit the airline's web site for airlines specific rules and rules, for child safety seats/stroller/bassinet data.

For International Travel: For international travel, a separate price ticket is needed for each infant whether or not it’s in the lap or during a separate seat. counting on the destination, the airline might provide a reduced fare for the infant. Please note that the majority infant price tickets purchased via our web site for international travel need a paper ticket. A shipping fee of $19 for the USA or $38 for Canada can apply. Tickets might solely be shipped to the request address.

You may additionally reserve and buy the infant price ticket directly from the airline. you want to offer them with the accompanying adult price ticket data. Some airlines have totally different rules and rules concerning infants. we tend to extremely suggest you visit the airline's web site for his or her specific rules and rules.

When an adult travel with a pair of infants, the adult might solely hold ONE baby. a further seat at the adult fare should be purchased for the ordinal infant. the most range of infants per adult is a pair of. For airport security information associated with traveling with infants and children, please visit the tsa web site at https://www.tsa.gov/

How do I contact the airlines?

Please visit our Airline Contact page which is able to give you with the fee phone numbers for an inventory of worldwide airlines. you will conjointly visit the airline's web site for help.

Why may be a flight or fare shown and so not out there after I decide to book it?

The Airline inventory changes oftentimes and therefore airfares keep unsteady. there's a chance that from the time that you simply at the start choose a flight option till the time you ensure the reservation there's a revision within the fares and you will face problem in finishing your reservation. we propose that you simply contact our help desk on our 0203-890-5500 number to book your travel.

Why did I receive an "Error" once making an attempt to book?

If you're receiving an error message it means that the airline is unable to substantiate the requested flight at the fare listed because the airline inventory changes oftentimes.

How do I cancel my reservation?

We offer special fares that square measure largely non-refundable. you'll contact our help desk on our 0203-890-5500 number and therefore the representatives can check on the airline penalties and rules for your specific price ticket.

Once you decide to cancel the reservation, you're subject to the “Terms and Conditions” of Cancelation as stated by the airlines

How do I book multi-city destinations?

Our web site will offer fares for multiple destinations Itinerary. Please click on the “multi-city” tab on the "Flight Search" screen to book your itinerary.

How do I select/change seat assignments?

Seat numbers are automatically allotted once your reservation has been ticketed on all applicable flights. to change your seat assignments or choose a seat please call our help desk on our 0203-890-5500 number or contact the airlines directly. For an inventory of world-wide airline phone numbers, please visit the Airline Contact page.

How do I order a special meal?

While creating a reservation you'll see a vicinity that enables you to request a special meal. This request is sent to the airline and can be requested on all applicable flights. though we are able to pass your meal request to the various airlines, we cannot guarantee that the request is honoured.

If you would like to change your meal choice, you'll contact the airline directly. For an inventory of world-wide airline phone numbers, please visit the Airline Contact page.

Can I use an airline coupon or voucher online?

We square measure unable to just accept vouchers or airline coupons as partial or full payment towards the acquisition of an airline price ticket on our web site. it's advised that you simply contact the issue airline directly. For an inventory of world-wide airline phone numbers, please visit the Airline Contact page.

Can I hold a reservation?

Airline laws forbid us from holding reservations. to make sure you receive the discounted fare the tickets have to be compelled to purchase the ticket(s) instantly. Airfares aren't secured till ticketed and therefore the fare can expire if the reservation isn't confirmed and ticketed.

Is there a discount on infant or child fare?

For most us domestic travel, airlines don't supply a child discount and can charge full fare. For International travel, child and infant fares vary depending on the airline.

Payment method

How do I obtain all travel product like air tickets, insurance, hotels, etc. purchased online?

The form of payment accepted to buy on-line is that the valid us or Canadian credit or debit card. Debit cards is also used however square measure typically subject to low daily limits which will cause the payment method to be rejected, i.e., Mastercard declined. we tend to settle for the following kinds of major credit cards: American Express, Visa, Master Card, Discover, and Diners Club. If you are doing not have a sound Mastercard then tickets might not be purchased on-line. only one card is also used to purchase the ticket(s) on a given reservation.

To complete the acquisition method, you'll have to be compelled to enter info concerning the Mastercard and have this info valid before a price ticket or a final confirmation is issued. If the entered Mastercard info isn't valid then an error is generated and an e-mail sent to you (at the e-mail address specified by you) indicating that the Mastercard has been declined. so as to stay the reservation, you need to call the help desk on our 0203-890-5500 number and provide the Representative with valid Mastercard info among 24 hours of creating the reservation, or the reservation is also terminated. Please remember we've no control of the airlines taking their seats back for inventory functions from an un-ticketed reservation all at once. Most Mastercard declines square measure the results of inaccurate info being entered into the web site payment page like transposing Mastercard digits, having the incorrect security code or expiration date, or the name on the cardboard and address square measure inconsistent. These issues are often remedied by merely calling the assistance desk and correcting the entered information.

Can I obtain the price ticket with a debit card?

Although Credit Cards are advised, we tend to do accept Debit cards with Visa or Master card logos on them. Debit cards commonly have a lower daily spending limit which may cause complications once buying an airline price ticket on-line. it's extremely counselled you contact your bank before purchase to make sure the daily spending limit can cover the price of the ticket(s). Please advise them you're buying tickets on-line. this might conjointly defend you from a security block being placed on your account. conjointly please note that Debit cards have a stricter fraud screening which may cause delays in confirmation. If for any reason your card is declined, you'll be notified via email. Please be suggested you'll be liable for contacting your bank to clear up any issues. The airlines have the proper to lapse the fare and cancel the reservation once full payment isn't received.

Do you settle for prepaid credit cards?

We accept most pre-paid credit cards, however; we tend to extremely suggest using a standard Mastercard. The bank’s processing time, flexibility, and ability differ greatly from that of a debit or Mastercard.

Are all costs in USD?

All of our fares square measure listed in us dollars. As stated on our home page, all of our costs square measure quoted in us dollars. we tend to do accept Canadian credit/debit cards and therefore the final charges on your Canadian statement are in Canadian dollars once our price quote has been converted from us dollars. Since the currency rate of exchange is based upon your Mastercard company’s conversion rate tool at the time your charge is processed, your final quantity may vary.

Do you settle for Canadian credit/debit cards?

Yes, we tend to do accept Canadian credit/debit cards for payment. the amount is converted to Canadian dollars and these amounts are what is going to seem on your charge statements. Since the currency exchange rate is based upon your Mastercard company’s conversion rate tool at the time your charge is processed, your final amount may vary.

I have a non-US, non-Canadian Mastercard, am I able to use it?

Best Fare Deal has recently started permitting credit cards issued outside the US/Canada to be used as a type of payment for sure itineraries. There are some stipulations involved and in even rarer cases additional fees collected. If Best Fare Deal does need certain documents and/or charges a fee you'll be prompted on the site before you acceptive and clicking purchase. If you have got more queries, please appeal our 0203-890-5500 number or email USA at Sales@travel99.co.uk

Why was my Mastercard declined?

There are several reasons a card is often declined. Some issues include: insufficient funds, low daily spending limit, charge address verification failure, and web fraud screening.

Please know that in most cases the airline can solely enable a flight requests to carry for 24hrs before the fare expires and therefore the request is cancelled. you'll be notified if your card is declined and you'll need to contact the Mastercard company to clear up the matter. Once the matter is resolved you'll decision our help desk, 24 x 7 to own the price ticket processed.

Is there a service charge for buying my ticket through the website?

Yes, all service fees and taxes are included in your final total once looking out on-line for a flight. you're able to click on the "taxes/fees" option to see a breakdown of all separate amounts that make your final total and therefore the amount charged to your card

Why are there totally different charges on my credit card?

You will see separate charges on your credit/debit card for accounting reasons. However, once all amounts are added up, they're going to not exceed the final amount you agreed to pay on-line.

How do I review/confirm my reservation?

After you have got completed the online request, you'll receive a booking reference code. it's a 6-character code that may either be created of each letter and numbers or simply letters solely. you'll monitor the progress of your request by visiting our informational websites. Once the airline has fully confirmed and issued your tickets, you'll receive a second and final email confirming your request. If you probably did not receive the final confirmation, it's going to be as a result of your web supplier has blocked it as possible spam. Please take an instant to ascertain your spam/junk folder.

What if I even have not received my confirmation email with My Booking reference code?

Once you have got completed the online request, you'll instantly receive an email acknowledging your request which is able to include a booking reference code. If you don’t receive it among couple of minutes, you will have entered your email incorrectly or your email server has routed the e-mail to a spam/junk folder. it's advised to call our help desk on our 0203-890-5500 number if you don’t receive an email once creating your request.

What ought to I do if I even have lost my itinerary or I would like another copy of my itinerary?

If you would like another copy of your itinerary, you'll be able to use your booking reference code to require a print by following these instructions: your reference code could be a 6-character code which will either, be created of each letter and numbers or simply letters solely. If your code has solely lettered you may visit http://www.virtuallythere.com/ and if your code has each letter and numbers, you may visit http://www.checkmytrip.com/ and might print the knowledge from there.

I have a confirmed reservation on two or additional airlines. Why are you unable to issue my ticket?

Some airlines don't have ticketing and/or baggage transfer agreements with one another thus inflicting the itinerary you selected to be invalid and unable to be confirmed and ticketed by the airline. If this case arises your request are off and zilch are charged to your card.

You can then proceed to travel back on-line to decide on associate degree alternate itinerary or turn our 0203-890-5500 number for help.

Do I even have associate degree electronic ticket or paper ticket for my reservation?

Our system is programmed to automatically issue e-tickets. If the airline prohibits an e-ticket because of some technical reasons, we'll advise you among 24 hours of your booking. a further FedEx delivery fee are applied to your total charges if you conform to Paper Tickets. If you're involved concerning having a paper ticket, you'll call our help desk on our 0203-890-5500 number.

What classes are available on a plane?

0203-890-5500